HOW TO KEEP PREMIUM FREE OF CHARGE
You can have the extraordinary service, an excellent payment card and many other benefits of ČSOB Premium free of charge if you meet at least one of the following conditions:
For details, see the Terms and Conditions of free use of ČSOB Premium services
(applies to the Premium Konto accounts established after 1 June 2024; it will start to apply to the existing Premium clients on 1 January 2025)
Frequently asked questions
Looks like I will not meet the new terms and conditions of the Premium Account. What should I do?
Contact your banker or call the Premium line at 800 370 370 as soon as possible. We will discuss with you what your options are. Together, we will find the best solution.
I already meet one of the new conditions easily. Do I have to do anything?
That is great. Then you are well on your way to continue having ČSOB Premium free of charge. Just please check on that every month in order to keep it.
When exactly will the new Premium conditions start to apply?
The new terms and conditions of the free Premium Konto account will become effective on 1 January 2025. We could charge you a possible fee of CZK 1,500 for the Premium Konto account for January 2025.
What if I do not meet the new conditions? Can I still keep my Premium Konto account?
You will have to pay for premium services. If you do not meet at least one of the conditions for a free Premium Konto account starting in January 2025, we will charge you a monthly fee of CZK 1,500 (see our tariff for more details). Or contact your banker to help you change your Premium Konto account to a free Plus Konto account.
In addition to the income, I must have other products amounting to CZK 300,000 in ČSOB. What do you mean? What other products?
The easiest way is to call your banker or our helpline at 800 370 370 to discuss the best way to meet this condition. Most often, our Premium clients keep their savings with us for Savings with Bonus. Especially when they can use the preferential interest rate up to CZK 1,000,000. Our term deposits are also advantageous.
However, you can easily meet the CZK 300,000 limit in other ways. For example, we count the outstanding principal of a mortgage and other loans, but also investments or leasing. We will also recognise money you have in a building savings, supplementary pension insurance, long-term investment product, etc.
Will I receive a better savings rate automatically?
In fact, if we are your main bank, you can count on our preferential interest rate on savings We provide it to our active clients who pay by a payment card at least 5 times a month and use Smart mobile banking at least once in 3 months.
How do I cancel my Premium Konto account if I do not use it?
You can cancel or change your Premium Konto account to another type of account only at one of our branches. Unfortunately, this cannot be done electronically or over the phone for legal reasons.
What benefits does ČSOB Premium actually give to me?
In addition to the best of our products, you can also enjoy the superior service and benefits from our partners. Briefly stated, we take care of you so that you have enough time to do what you enjoy.
We have described all the premium benefits in detail for you. Out of the new benefits, we would like to underline the savings. We will give you a preferential rate for the maximum amount of CZK 1,000,000. You can also expect more interesting conditions when investing with Patria Finance. And if you want to buy a property abroad, we will also prepare a special offer for you.
