PERSONAL SERVICE
Surround yourself with care and get time to do what you want. Thanks to individual services, priority service and a wide range of other benefits you can enjoy your life to the full.
We approach every client as an individual and respect his or her expectations and desires. We help you with anything from providing solutions to everyday financial needs up to highly specialized investment services. You will always get bespoke personal service.
Premium banker
Using ČSOB Premium services means that you and your family are always looked after by your Premier banker. The best specialists with years of experience, chosen under the most demanding criteria, take care of you. They arrange all banking services within the ČSOB Group on your behalf. Your banker is always at your service. If needed, just call or write him/her.
- Would you prefer to communicate by phone rather than coming to a branch personally?
Have your own Premium banker in our Client Centre. You receive the same care as if you were in a branch office.
- Would you like to fully control your finances?
If you decide to manage your money by yourself, we will fully respect your decision.
Personal assistant
Need cinema tickets for an evening or set up bowling with friends? Don´t waste your time arranging it. Just call your Personal Assistant at +420 226 226 000 and he/she will take care of it. He/she can book air tickets for you, buy flowers for a birthday as well as ordering tickets for a concert or services if your boiler breaks down.
Preferential approach
Saving your time is not just a phrase for us. The individual care of your banker is just the start. Your needs are our priorities including further processing, whether it's a mortgage, insurance indemnification or help with your blocked payment card.
Premium phone line
There is no queuing when you call our 800 370 370 line specifically for ČSOB Premium clients. In addition, you will be served by the most experienced operators.